State Manager



Job Summary:

As the State Manager, your primary responsibility will be overseeing our Utility Coordination Group services: Damage Prevention, Utility Locating, and GIS Mapping operations in Missouri. This includes managing production, ensuring high-quality services, ensuring corporate compliance, and monitoring profit and loss. You will also be responsible for maintaining proper staffing & training to ensure a properly skilled and reliable workforce. This is a critical role that requires a hands-on approach and strong leadership skills to drive success in our Missouri markets.


Supervisory Responsibilities:

  • The State Manager’s direct reports will be Supervisors in the Utility Coordination Group providing DPS, Locating, Private Locating, Utility Mapping, SUE and Utility Coordination.


  • Drive operational management goals among the team
  • Ensure contract expectations are met
  • Maintain company standards for budgets including labor/overtime and supply and field costs.
  • Oversee the damage prevention efforts in all divisions
  • Ensure regional and state operation management complies with UtiliSource policy.
  • Assist with training regarding company expectations to all management and personnel.
  • Interact with designated client representatives
  • Engage in direct daily reporting of staffing and resource allocation with your team
  • Ensure all training meets NULCA and company safety guidelines.
  • Suggest employee development plans to director/president
  • Develop processes and procedures that will support the team’s safety, quality, and efficiency.
  • Analyze reports concerning contract, city, and safety compliance and report to senior management regarding any areas of non-compliance.
  • Ensure reporting  is being delivered per contractual obligations/expectations.
  • Attend client meetings as required
  • Provide support to business development and attend utility industry business functions.
  • Engage in scheduled team calls and provide support to field meetings
  • Provide operational and staffing support outside operational footprint.
  • Other duties as assigned.

Required Skills/Abilities:

  • Strong attention to detail
  • Passion for accuracy
  • Self-motivated and able to manage a team remotely
  • Ability to create successful relationships with peers, employees, and clients
  • Travel up to 50% of the time


Education and Experience:

  • High school diploma or equivalent required
  • Minimum one year of proven successful operations management
  • Must possess a clear understanding of underground utility construction
  • Must have at least five years proven management and/or supervisory skills
  • Excellent oral and written communication skills and ability to work with people
  • Class E Valid Driver’s License required


Physical Requirements:

  • Must have physical strength, balance, hand-eye coordination, and stamina necessary to complete jobs in various areas.
  • Must be able to lift and carry up to 80 pounds and push and/or pull 50-pound loads at a time.
  • Must be able to stand and walk up to eight hours per day and climb multiple sets of stairs while carrying materials weighing between 40 and 60 pounds.
  • Must be able to ride in a vehicle up to four hours to travel to and from job sites.
  • Must be able to work in different temperatures and changing weather conditions.
  • Must be able to traverse and inspect all areas of jobsite in all types of weather; this may include walking, climbing, reaching, bending, crawling, or stretching.
  • Exposure to characteristic construction site dangers.
  • Must have flexibility in scheduling to meet the needs of the business.