As the State Manager, your primary responsibility will be overseeing our Utility Coordination Group services: Damage Prevention, Utility Locating, and GIS Mapping operations in Missouri. This includes managing production, ensuring high-quality services, ensuring corporate compliance, and monitoring profit and loss. You will also be responsible for maintaining proper staffing & training to ensure a properly skilled and reliable workforce. This is a critical role that requires a hands-on approach and strong leadership skills to drive success in our Missouri markets.
- The State Manager’s direct reports will be Supervisors in the Utility Coordination Group providing DPS, Locating, Private Locating, Utility Mapping, SUE and Utility Coordination.
- Drive operational management goals among the team
- Ensure contract expectations are met
- Maintain company standards for budgets including labor/overtime and supply and field costs.
- Oversee the damage prevention efforts in all divisions
- Ensure regional and state operation management complies with UtiliSource policy.
- Assist with training regarding company expectations to all management and personnel.
- Interact with designated client representatives
- Engage in direct daily reporting of staffing and resource allocation with your team
- Ensure all training meets NULCA and company safety guidelines.
- Suggest employee development plans to director/president
- Develop processes and procedures that will support the team’s safety, quality, and efficiency.
- Analyze reports concerning contract, city, and safety compliance and report to senior management regarding any areas of non-compliance.
- Ensure reporting is being delivered per contractual obligations/expectations.
- Attend client meetings as required
- Provide support to business development and attend utility industry business functions.
- Engage in scheduled team calls and provide support to field meetings
- Provide operational and staffing support outside operational footprint.
- Other duties as assigned.
- Strong attention to detail
- Passion for accuracy
- Self-motivated and able to manage a team remotely
- Ability to create successful relationships with peers, employees, and clients
- Travel up to 50% of the time
Education and Experience:
- High school diploma or equivalent required
- Minimum one year of proven successful operations management
- Must possess a clear understanding of underground utility construction
- Must have at least five years proven management and/or supervisory skills
- Excellent oral and written communication skills and ability to work with people
- Class E Valid Driver’s License required
- Must have physical strength, balance, hand-eye coordination, and stamina necessary to complete jobs in various areas.
- Must be able to lift and carry up to 80 pounds and push and/or pull 50-pound loads at a time.
- Must be able to stand and walk up to eight hours per day and climb multiple sets of stairs while carrying materials weighing between 40 and 60 pounds.
- Must be able to ride in a vehicle up to four hours to travel to and from job sites.
- Must be able to work in different temperatures and changing weather conditions.
- Must be able to traverse and inspect all areas of jobsite in all types of weather; this may include walking, climbing, reaching, bending, crawling, or stretching.
- Exposure to characteristic construction site dangers.
- Must have flexibility in scheduling to meet the needs of the business.